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Terms and Conditions of Membership and Service Usage
This Agreement is a legal document which sets out your rights and obligations, and those of Companions 2 Travel Limited, 150, Thundersley Park Road, Benfleet, Essex, SS7 1EN, United Kingdom, a company registered in England under registration no. 7850512 ("Companions 2 Travel", "we" or "us"), in relation to this site and the services offered by Companions 2 Travel through it (the Companions 2 Travel Service"). You must take the time to read and understand it, before registering for the Companions 2 Travel Service. By registering, you accept that you are entering into a contract with us under the terms and conditions of this Agreement. You should be aware that this Agreement may change from time to time in accordance with Clause 23 below. Companions2travel Ltd may be contacted by phone at 0843 523 5463.
2. Types of membership.
People who register for the Companions 2 Travel Service become "Members". They must be at least 18 years of age. The Membership divides between those who decide to pay the fee we charge to become what we call an "Active Member", and those who do not and become what we call a "Passive Member".
The Members who decide to pay the fee we charge once a year, become what we call an "Annual Member", and those who pay monthly become what we call a "Monthly Member" both are regarded as Active Members.
Monthly Members have the exact same access to the Companions 2 Travel service that Annual members enjoy coupled with the flexibility of monthly payments:Passive Members
access to the following aspects of the Companions 2 Travel service:
Active Members receive all the benefits of Trial Membership but in addition to the facilities available to Trial Members, may:
We are not an internet service provider, however. In order to avail of the Companions 2 Travel Service, you must have internet access and all the software (and skills) required for email and web usage.
3. Important Note
Active Membership. If you decide to become an Active Member, and therefore pay our Membership fee, you are agreeing to take the Membership we make available to you promptly after that fee is paid. This means that you do not have the right to cancel your Membership during the cooling-off period which is provided for certain purchases under the Consumer Protection (Distance Selling) Regulations 2000. The Full Membership fee has two components:
Thus, for example, if you pay an Annual Membership fee of £20-00, your contact fee is £19-00 and your subscription fee is £1-00; likewise if you pay a Monthly Membership fee of £2.50 your contact fee is £2-37 and your subscription fee is 0-13pence.
Where specified on the payment page of our Site when you applied for a Subscription, the Subscription will be auto-renewed for the periods stated. Should you wish to avoid having your Subscription auto-renewed you should contact us at least 48 hours before your Subscription is due to expire in order to terminate your Subscription.
TerminationYou may at any time terminate your registration with us (whether or not you are an active member) by requesting closure of your account in writing (e-mail) via the designated part of our Site. We will implement such a request as soon as reasonably practicable. A request for termination under this clause does not give rise to any refund.
You undertake to register for the Companions 2 Travel Service using accurate and current information about yourself - including your correct name, address and any other requested details. If you are asked for, and provide, details of a credit, debit or charge card, in that event, you must ensure that (a) you are fully entitled to use that card, and (b) it has available funds sufficient to cover the charges which are deducted from it. As part of the registration process for the Companions 2 Travel Service, you will receive a verification email, the purpose of which is to take reasonable steps to ensure that the email address you have nominated during registration is controlled by you. That email contains simple instructions which you must follow.
6. Companions 2 Travel's Role.
You, whether you are a Member or just a non-Member who visits the Companions 2 Travel Service, acknowledge that we are not and cannot be responsible for the behaviour of Members - whether on the Companions 2 Travel Service or outside of it. We only provide a venue where the Companions 2 Travel Service may be accessed. In particular, you should be aware that Companions 2 Travel does not pre-screen or monitor the material contributed by Members.
7. Additional services.
Companions 2 Travel or its affiliates may offer new or additional services through the Companions 2 Travel Service from time to time. Your use of those services may be subject to additional terms and conditions, or rules of use, which you must comply with. Provided that those terms or rules are notified to you on the Companions 2 Travel Service in an appropriate manner (as determined by Companions 2 Travel in its reasonable discretion), any failure by you to comply with a material provision of the terms or rules governing those services will amount to a breach of this Agreement.
8. Operation of Companions 2 Travel Services.
Companions 2 Travel reserves the right to withdraw or modify one or more aspects of the Companions 2 Travel Service, or the entirety of it, where we have legal or commercial reasons to do so. There may also be times when the Companions 2 Travel Service becomes inaccessible as a result of technical difficulties experienced by Companions 2 Travel or on the Internet; we will, however, use reasonable skill and care to overcome these difficulties where they are within our control. Please note that there will be no refund of Full Membership fees for withdrawal, modification or unavailability of the Companions 2 Travel Service, except as provided in Clause 11(ii) below. For security or other reasons, we may require you to change password or other information which facilitates access to the Companions 2 Travel Service.
9. Misuse of Companions 2 Travel Service.
We reserve the right (a) to suspend or terminate any Member's access to the Companions 2 Travel Service, or parts of it, and/or (b) to edit, or require the Member to edit, material posted on the Companions 2 Travel Service, if the relevant Member or material appears to us to be in breach of any provision of this Agreement. Any person whose access has been suspended or terminated must not re-register for, or re-access, the Companions 2 Travel Service without our prior consent. You are responsible for everything which is done on or through the Companions 2 Travel Service while your Membership account is logged on to the Companions 2 Travel Service, or through your email address(es).
The Companions 2 Travel Service is intended to be used by its Members for the purposes referred to in Clause 2 above. Accordingly, Members must not:
The membership fee is to be paid to Companions 2 Travel Ltd using the secure online payment gateway Paypal, without set off or counter claim. Provision of services is dependant upon receiving payment of the fee in full. Payment can also be made by Cheque without set off or counter claim. Provision of services is dependant upon receiving payment of the fee in full.
(i) You acknowledge that we are entitled to alter the amount or the basis of the calculation of our fees from time to time, provided that such amount or basis is clearly stated at the time when you agree to take the relevant Companions 2 Travel Service.
(ii) Fees paid by a Full Member will not be rebated or refunded by Companions 2 Travel, except as follows although refunds may occasionally be offered at the discretion of the management'.
If, under Clause 8 above, we entirely withdraw an aspect of the Companions 2 Travel Service for which you have subscribed, or the entirety of the Companions 2 Travel Service itself, then you may be entitled to a rebate of your Annual Membership fee for the remainder the twelve month period to which that fee relates; but no part of the contact fee (as described in Clause 3(1) above) will be rebated to a Full Member under any circumstances if the Full Member has sent one (or more) emails through the Companions 2 Travel Service during the period to which the Full Membership fee relates, irrespective of whether the recipient email address is a legitimate address or the recipient sends any reply. No rebate of any part of the Full Membership fee will be payable under any circumstances, other than as provided in this Clause 11(ii).
We may add new or ancillary services from time to time which require the payment of fees - either to us or a nominated third party - on terms which will be provided to you at the time.
You are responsible for ensuring that no material you post, or which is posted through a machine on which you access the Companions 2 Travel Service, nor any activity or communication you make in connection with any Companions 2 Travel Service, will be capable of (a) infringing the intellectual property or other rights of any person or entity, (b) breaching any applicable law, whether criminal, tortious or otherwise, or (c) appearing to be offensive, threatening, obscene, pornographic, false, unreliable or misleading.
13. Alerting Companions 2 Travel.
If you see anything on the Companions 2 Travel Service which appears to infringe this Agreement, then please contact us to inform us of it by using the "Report Abuse" function, or by emailing us at email@example.com. We do not generally monitor material contributed by Members before it is placed on the Companions 2 Travel Service, and so we are reliant upon users to point out any which infringes this Agreement.
14. Withdrawal of material and Termination of Membership.
Each Member acknowledges that we are entitled to withdraw any material on the Companions 2 Travel Service which appears whether based on information received from Members or others, or our own determination to be capable of breaching any part of this Agreement, or to bring the Companions 2 Travel Service into disrepute. However, each user acknowledges that we do not monitor material which appears on the Companions 2 Travel Service, and that we are reliant upon you and all users to notify us of anything you see here which appears likely to breach this Agreement, using the notification techniques which are made available on the Companions 2 Travel Service.
15. Disclaimer and Release.
Companions 2 Travel has no control over or responsibility for the truth or accuracy of any material available on the Companions 2 Travel Service, whether provided by Members or others.
All trademarks, brand names, product names, titles and copywrite used in this site are trademarks, brand names, product names or copywrites of their respective holders and no provision is given in respect of the use of any of them and such use may constitute an infringement of the holder's rights."
Accordingly, to the extent that the law permits, you release Companions 2 Travel its directors, contractors and employees from all liability arising out of or in connection with the Companions 2 Travel Service and the material included here by Members and other third parties.
16. Intellectual Property.
You acknowledge that all copyright, trade marks, and other intellectual property rights in and relating to the Companions 2 Travel Service (including the material which is contributed by Members) are owned by Companions 2 Travel. It is easy to copy material which appears on web-sites, but this does not mean it is legal. Therefore, no-one may copy, distribute, show in public or create any derivative work from the Companions 2 Travel Service, or any of the material which is found on the Companions 2 Travel Service unless properly licensed to do so by us.
By submitting any material to the content to the Companions 2 Travel Service, you:
17. Excluded loss.
We will not be liable to you or any third party for any indirect or consequential loss or damage, or for any loss of data, profit, revenue or business, howsoever caused (whether arising out of any negligence or breach of this Agreement or otherwise). Companions 2 Travel will also not be liable for any failure to perform of its obligations under this Agreement caused by matters beyond its reasonable control.
18. Maximum liability.
Without limiting the preceding Clause, during any period of twelve months, the aggregate liability of Companions 2 Travel under this Agreement (whether arising in negligence or otherwise) will not under any circumstances exceed the greater of (a) £1, or (b) an amount equal to the sums paid by you to us by way of Full Membership fees during the relevant period of twelve months, regardless of the cause or form of action.
19. Non-excluded Liabilities.
Nothing in this Agreement limits Companions 2 Travel's liability for death or personal injury resulting from our negligence, or any other liability which may not by law be excluded. Any statutory rights you may have as a consumer remain unaffected.
You agree to indemnify us against all liabilities, claims and expenses that may arise from any breach of this Agreement by you or through a machine on which you access the Companions 2 Travel Service.
We reserve the right to assign this Agreement, and to assign or subcontract any or all of our rights and obligations under this Agreement. You may not without the written consent of Companions 2 Travel assign or dispose of this Agreement.
22. Entire Agreement.
23. Changes to this Agreement.
Companions 2 Travel reserves the right to change this Agreement from time to time, and post the new version on the Companions 2 Travel Service. When we do so, we will notify you of the fact that there are changed terms on the ‘My C2T’ area of the site, and the new version of these terms and conditions will take effect, and will govern all Companions 2 Travel Services and your relationship with Companions 2 Travel:
In the event that any term of this Agreement is held to be invalid or unenforceable by judicial decree or decision, the remainder of this Agreement shall remain valid and enforceable.
25. Force Majeure.
This Agreement shall be governed by and construed in accordance with the laws of England and Wales.
27. Keeping this Agreement.
We don't separately file the individual Agreements entered into by members when they register for the Companions 2 Travel Service. You can access it at www.companions2travel.co.uk. Please make a durable copy of this Agreement by printing and/or saving a downloaded copy on your own computer.
If you have questions or concerns regarding this statement, you should contact Companions 2 Travel's customer service department at firstname.lastname@example.org.
1. The information we gather and track.
2. Sharing and use of information
We have security measures in place to protect our customer database and access to this database is restricted internally. However, it remains each Member's responsibility:
4. Disclosure for legal reasons
We reserve the right to communicate such of a Member's personal information as we hold to third parties which seek the disclosure of it, and which make a legally-compliant request for its disclosure.
5. Contacting Companions 2 Travel
If you have any questions about this privacy statement, the practices of this site, or your dealings with Companions 2 Travel, you can contact us by emailing email@example.com. You can also use this address if you wish to request from Companions 2 Travel a copy of the personal data we hold about you or a description of that data. Please note that by English law we are entitled to charge you a small sum for providing this information.
6. Links to third party sites
Our site contains links to other sites. Companions 2 Travel is not responsible for the privacy practices, or the content, of those web sites.
7. Data Protection Information
You can obtain further information about data protection laws by visiting the Information Commissioner's website at www.dataprotection.gov.uk. You can search for our Data Protection Notification there, should you so wish.
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